Returns
Hey Bestie! It is our goal to provide you with the best shopping experience EVER & we want you to love each and every item you purchase! If an item you received is damaged or incorrect, please immediately email us at bestiecollective@yahoo.com for further assistance.
AM I ELIGIBLE FOR A RETURN?
Item is:
unworn
unwashed
unaltered
no makeup stains
no deodorant stains
no animal hair
no smells of smoke
not a final sale item
within the date range specified in the return policy
If you answered YES to all of these, you will be eligible for a return. Please refer to the Return Policy below.
RETURN POLICY
Due to items selling out quickly, we do not offer exchanges. Customer is responsible for return shipping fees. Refunds will be in the form of a store credit that will be applied to your account. Returns must be postmarked by 14 business days of the delivery date. Once we receive your return, please allow 5-7 business days to process your return for store credit.
DEFECTIVE ITEM
If you have received a defective item, please contact us at bestiecollective@yahoo.com within 3 business days of receiving your shipment. Please include written details about the defect and attach pictures if possible. We’ll get right to work to replace your item!
FINAL SALE
All sales on sale/clearance items are final. All sales are final on jewelry & hats (for hygienic purposes).
RETURN INSTRUCTIONS:
- Please review our Return Policy above.
- Send the item you wish to return and the packing slip to PO Box 523 Pendleton, IN 46064
- We are not responsible for items lost, stolen, or damaged during shipping.